You are a valued client. Our company continues to provide the highest standards in the moving industry by honoring the priceless value of your property. Unfortunately an occasional incident of damage occurs while in transit. As a community focused organization, we express our deepest apologies that you have experienced anything less than perfect satisfaction. We consistently strive to exceed the industry standards for safe and efficient delivery.

Upon receipt, your claim will be promptly reviewed by an insurance specialist.

We welcome any comments that you feel would assist in our never-ending obsession with the ideal move!

• Complete the Claim Form with regard for the specific details of damages.
• If necessary, include additional pages to inventory your claim.
• Make notations of observed negligence by company representatives.
• Include pertinent photographs showing damage to items.
• For Full-Value Damage Protection claims, include copies of original receipts.
• Contact our claims division via written correspondence through post or email.
• Please allow insurance associates up to (15) fifteen business days for response.